Shipping

Free shipping within the EU

By selecting our standard shipping in the order process, you will receive your order free of shipping charges after receipt of payment. In addition to free shipping, we offer worldwide shipping. You will be informed of the costs incurred in the order process.

 

Self-collector

In addition to delivery, there is also the possibility of self-collection at the following address: Wahdat Trading GmbH, Am Sandtorkai 25, 20457 Hamburg. Please make sure that the carpet is marked as available on site in the article description.

 

Shipping Switzerland & Norway

Shipping to Switzerland and Norway is net. Taxes and customs duties will be charged to you by the shipping service provider. In case of a possible return, the return shipment is also free of charge. Please contact your local customs office before placing an order regarding customs duties and VAT.

 

Transport damage

In the event of visible transport damage to the goods, please report this directly to the shipping company on receipt of the goods and document it with pictures. In the case of transport damage that only becomes apparent later, please also report it to the shipping service provider with the corresponding photos. Please feel free to contact us in these cases as well.

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Rugway Store

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or call:

+49 (0) 40 36 90 19 42